East Coast Appliance
Welcome to East Coast Appliance, a trusted name in the world of appliances and repairs located at 2053 Laskin Rd in Virginia Beach, VA. This establishment offers a range of top-quality appliances and exceptional customer service that has left a lasting impression on many customers.
Customers like K C., Alison M., Donna L., and Kurt W. have all shared their positive experiences with East Coast Appliance. From efficient transactions to accommodating delivery schedules, this brand has shown dedication to meeting customer needs. Alison M. especially commended the staff for their efforts in finding suitable appliances for her unique space constraints, demonstrating their commitment to customer satisfaction.
With convenient amenities like wheelchair accessibility, credit card acceptance, and private lot parking, East Coast Appliance strives to provide a seamless shopping experience for all customers. The delivery team at East Coast Appliance has received accolades for their professionalism and efficiency, ensuring that appliances reach customers safely and on time.
If you're in the market for quality appliances and exceptional service, look no further than East Coast Appliance. With a track record of happy customers and a commitment to excellence, this brand is a top choice for all your appliance needs.
East Coast Appliance Menu
Location
Address: 2053 Laskin Rd Virginia Beach, VA 23454
Phone: (757) 425-2883
Business info
- Wheelchair accessibleYes
- Accepts Credit CardsYes
- Accepts Apple PayNo
- Private Lot ParkingYes
- Open to AllYes
- Bike ParkingYes
Last Reviews
-
Author: K C.
Thank you John for a great experience!! Great service and great prices. Very speedy and efficient transaction! We love our new dryer! Thank you again. We will recommend to our friends and family.
-
Author: Alison M.
Ok Update time - they have earned a strong 5 star review from us for several things: Delivery. Customer service. Overall. Our builders made our laundry room so small and narrow it barely fits anything. It's a tiny closet where the front loader doors can't even open all the way and they're too wide for the door opening area. Eyeroll. So we bought some nice fancy LG appliances originally and one was out of stock and would take a month after move-in to get. So we called our salesman, John, who worked for an entire half day with the manager, Tim to try to find us another one or upgrade us to another in stock model. They found one but it was another color I didn't want. So we went with another company. Fast-forward to delivery day - it won't fit either. So we cancel. I go back to East Coast a few days later to have my card refunded bc you have to go in person for some reason. While there I discuss with John and Tim the issue and we look at another top loading smaller option due to our size restraints. They quickly find one I want in stock and set up delivery for a few days later. Now- delivery is wonderful. They call the day before to confirm. Then the morning of with a window. Then again 15 mins out when they're coming. They did this and we had painters painting our stairs. So they can't deliver. Tim calls and we reschedule for a few days later. Now, this day my husband who is home has a telework meeting he can't miss right in middle of window. So they move around the stated time to accommodate his meeting. Finally. It's here. This one fits - but barely - and is so tight that one guy had to lift it up over the other side while the other stood in the space and backed it in and climbed over it. Eye roll. Thanks Bishard. No damage to walls or floors and they were super polite. Five stars all around. For trying to find us something else originally. Easily allowing us to cancel. Finding something else when asked and being so accommodating on delivery issues again and again. In addition to all this - our builders had the wrong fridge put in right before closing and East Coast was the only store in town with the right one in stock. They came, delivered and set it up within 2 days of closing. It's nice! And the delivery people are all stellar. At least all ours were! For what we've experienced they deserve a strong 5 star review from me. And here it is. Thanks John, Tim and your delivery team! We appreciate you!
-
Author: Donna L.
I have purchased a upright freezer (2022) & stove (2020) from East Coast Appliance. I purchased the stove using the online option & the representative was so helpful & the stove was way cheaper than Lowes & Home Depot plus it was in stock unlike the other stores. The upright freezer I brought in the store they didn't have any in store to see so that was a downside but we purchased because we knew what we wanted. I wish for free delivery they would at least bring in the house instead of outside like they are Fed Ex, I didn't want to pay $40 just for them to plug it up. No service issues as of now but time will tell. Gave 4 starts due to delivery option.
-
Author: Kurt W.
Truly enjoyed our experience at the East Coast Appliance location on Laskin Rd in Virginia Beach. The sales representative, John Langhorne was great in showing us our options when we explained what brand we were looking for and the many features we were interested in. He also was right on the money in the time frame we should expect for delivery which was two weeks. He was also instrumental is moving the delivery up by one day due to a scheduling conflict on our end. And the delivery team kept us posted throughout the day informing us how soon we could expect them. They were friendly, courteous and professional, making the entire experience very enjoyable. The same can be said about our experience at East Coast when we got a new LG refrigerator from them a few months back! Kurt